Terms of service

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Welcome to Halliday!
HALLIDAY HOLDINGS PTE. LTD (“Company”, “we”, “us and “our”) offers you access to its interactive online websites, applications and services. These Terms of Use, together with our Privacy Policy and any additional terms which might apply to certain products or services, govern your use of our websites (“Website”) or any of our widgets or other applications (“Applications”) – together, our “Services”. Our Services include website and all other locations on which we place these Terms of Use.
By accessing and use of our website, Halliday app and/ or purchasing anything from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of Halliday, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before using our services. By accessing or using any of our services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to our services shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our services. It is your responsibility to check this page periodically for changes. Your continued use of or access to the services following the posting of any changes constitutes acceptance of those changes.

Application Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years old, or if you are between 13-17 years old, you have obtained verifiable parental consent. Users under 13 are not permitted to use our Services. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

The Halliday Account

To maintain a safe, secure, and legally compliant environment for all users, the following eligibility requirements apply to participation in our Service:
  • You must be at least 13 years old or the minimum legal age in your country to use Halliday.
  • You must not be barred from using any aspect of our Service under applicable laws, including but not limited to trade restrictions, sanctions, or denied party listings.
  • If engaging in payment-related services, you must not be listed on any applicable prohibited or restricted party lists.
  • You must not have had a previous account permanently disabled due to violations of our policies or applicable laws.
  • Individuals convicted of sexual offenses are not permitted to use our Service.
By accessing or using our Service, you confirm your compliance with these requirements. We reserve the right to restrict access or terminate accounts that violate these terms.
You are solely responsible for maintaining the confidentiality of your account credentials, including your login information. Any activity conducted through your account will be deemed to have been authorized by you. We shall not be liable for any unauthorized access arising from your failure to safeguard your credentials.

License Grant

All content provided through the Service ("Content"), including but not limited to copyrights, patents, trademarks, service marks, trade names, and other intellectual property rights ("Intellectual Property"), is owned or controlled by Halliday, our licensors, and/or other designated third parties. All rights, titles, and interests in and to the Content and Intellectual Property available via the Service are the exclusive property of Halliday, its licensors, or relevant third parties, and are protected to the fullest extent by applicable international copyright, trademark, patent, and other intellectual property laws, as well as unfair competition regulations. Halliday retains exclusive rights to the selection, compilation, arrangement, and enhancement of the Content on the Service.

Limited User License

Subject to full compliance with these Terms of Use, Halliday grants you a personal, revocable, limited, non-exclusive, and non-transferable license to access and use the Service strictly for personal, non-commercial purposes (excluding any commercial, entrepreneurial, or professional activities).

Usage Restrictions

You are expressly prohibited from:
1. Modifying, reverse-engineering, decompiling, or creating derivative works of the Service or Content;
2. Copying, distributing, publicly displaying, or publishing any Content without consent;
3. Removing, obscuring, or altering any proprietary notices or labels;
4. Sub-licensing, transferring, selling, mirroring, framing, or commercially exploiting the Service;
5. Employing data mining, scraping, bots, or other automated data extraction tools;
6. Compromising Service security or interfering with its normal operation;
7. Engaging in any unauthorized use not expressly permitted herein.

General Provisions

This license expressly excludes any attempts to circumvent Service security measures or disrupt functionality. Any violation of these terms constitutes a material breach of this agreement, and Halliday reserves all rights to pursue legal remedies.

Proprietary Rights

Our Services and associated content (and any derivative works or enhancements of the same) including, but not limited to, all text, fonts, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technology, documentation, and interactive features included with or available through our Services (collectively, the “Service Content”) and all intellectual property rights to the same are owned by us, our licensors, or both. Additionally, all trademarks, service marks, trade names and trade dress that may appear in our Services are owned by us, our licensors, or identified third parties. Except for the limited use rights granted to you in these Terms of Use, you shall not acquire any right, title or interest in our Services or any Service Content. Any rights not expressly granted in these Terms of Use are expressly reserved.

User-Generated Content

If, at our request, you send certain specific submissions (for example contest entries) or unsolicited ideas, suggestions, proposals, plans, or other materials in any form whatsoever (collectively, "Comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use any Comments you provide. You also agree that any Comments you submit grant us the right to use them for the following purposes:
  • Enhancing product and service quality
  • Updating product features or improving user experience
  • Analyzing market trends and user behavior insights
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

Halliday Services

We agree to provide you with the Halliday Service. The Service includes all of the Halliday products, features, applications, services, technologies, and software that we provide to advance Halliday's mission: Empower your everyday life. The Service is made up of the following aspects:

Sales

We are not responsible if information made available in our services is not accurate, complete, or current. The material in our services is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material in our services is at your own risk.
Our services may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of our services at any time, but we have no obligation to update any information in our services. You agree that it is your responsibility to monitor changes to our services.
Halliday may offer products and/or services for purchase through this Website. While we strive to ensure the accuracy of all product and service information, including but not limited to descriptions, specifications, and images, Halliday does not warrant the completeness, reliability, or accuracy of such information. By proceeding with any purchase, you expressly acknowledge and agree that you assume all risks associated with the acquisition and use of such products or services.
All purchases and usage of Halliday's products and services are additionally governed by their respective terms of sale or service agreements, where applicable.
Please note that purchases of digital content, including but not limited to in-app credits used for AI-powered translation features, are non-refundable once delivery has commenced. By confirming your purchase, you expressly consent to the immediate supply of such digital content and waive your right of withdrawal to the extent permitted by applicable law.

Application

The Halliday application ("App") is designed to facilitate connectivity with and operation of Halliday smart glasses and smart rings ("Products"). The primary functions of the App include, but are not limited to:
  • Establishing and maintaining wireless connections between your mobile device and Halliday Products;
  • Enabling configuration and customization of Products settings and parameters;
  • Providing access to and management of artificial intelligence ("AI") features integrated within the Products;
  • Delivering operational guidance, user support, and performance feedback.

Terms for Prescription Glasses Services

These Prescription Terms and Conditions ("Terms") govern all orders for prescription services ("Prescription Orders") based on valid prescriptions issued by qualified, registered medical practitioners or optometrists. By submitting a Prescription Order for any products ("Goods"), you agree to be bound by these Terms with respect to the prescription services (excluding the Goods themselves).

Customer Warranties

When placing a Prescription Order, you expressly warrant and represent that: The glasses is intended for a person aged 16 years or older who is not registered as blind or partially sighted, and does not suffer from glaucoma or other related eye conditions; You possess a current written prescription from a locally registered practitioner ("Prescribing Optician") issued:
  1. Within 24 months (for individuals under 70 years); or
  2. Within 12 months (for individuals aged 70+); and that any recommended retest date remains valid;
For copied spectacles, the submitted eyewear strictly conforms to the prescription referenced above; You will provide complete, accurate prescription details (including annotations) and your Prescribing Optician's contact information upon request; There are no known contraindications for using our prescription services; Any prior issues with vision correction devices will be fully disclosed.

Indemnification

You agree to indemnify Halliday against all costs (including reasonable legal fees), losses, and liabilities arising from breach of these warranties, except where attributable solely to Halliday's negligence.

Verification Procedures

Halliday's supervising opticians retain absolute discretion to:
  • Contact you to discuss orders or arrange consultations; or
  • Verify prescriptions with your Prescribing Optician.
Acceptance of your Order may be conditional upon:
  • Submission of original/copied prescriptions;
  • Prescription verification by your practitioner;
  • Provision of pupillary distance (PD) measurements; or
  • Obtaining updated prescriptions (e.g., if retest dates have expired).

Measurement Standards

Default PD and segment height values will be determined by Halliday's opticians unless:
  • You provide customized measurements; or
  • An optician deems personalized measurements medically necessary.

Quality Assurance

Report prescription discrepancies immediately. Upon delivery:
  • Test eyewear promptly;
  • Discontinue use and consult an ophthalmologist/optometrist if visual clarity or comfort issues arise;
  • Notify Halliday without delay.
Halliday does not provide any medical advice. Prescription glasses are prepared based on the information you provide. We are not liable for any adverse effects arising from inaccurate prescriptions or failure to consult a licensed practitioner.

Legal Rights Preservation

These Terms supplement (without replacing) statutory consumer rights under applicable laws, including prescription service regulations.

THIRD-PARTY LINKS

Certain content, products, and services available via our Services may include materials from third parties.
Third-party links in our services may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
All payments made via our Services are processed by an independent third-party payment platform, Stripe. We do not process payments ourselves and disclaim any liability relating to such services. Your use of these payment systems is governed by their respective terms of use and privacy policies. To learn more about Stripe, visit the official website: www.stripe.com

Privacy Policy

Your submission of personal information through our services is governed by our Privacy Policy. Please visit our Privacy Policy to read more.

Termination

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Warranty Disclaimer

Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Halliday, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising out of or in connection with these Terms shall be submitted to the final resolution by arbitration administered by the Hong Kong International Arbitration Centre (“HKIAC”) under the HKIAC Administered Arbitration Rules in force.

Modifications

We may update these Terms from time to time. Continued use of our Services after changes become effective constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at support@hallidayglobal.com.